Mane London Vegan Shampoo
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Refund & Returns Policy
Our policy is valid for a period of 14 calendar days from the date of the purchase. If you receive your order and are not satisfied for any reason you can return the product for a refund. If the period of 14 days has lapsed since the purchase, we can't, unfortunately, offer you a refund. You then have a further 14 days to send back the product in order to receive a refund.
The following criteria must be met to qualify for a refund:
- You decide you no longer want the product
- Hair must not be untied from packaging backing card (Gold Ties)
- Product is defective
- Product is not as described
- Product must be in original packaging
- Product must be unused
- Main compartment to be sealed
- Product must not be damaged
- Hair must not be tampered with or coloured
Human hair extensions are considered to be a hygienic product by law. We take matters of hygiene and public safety very seriously and do not allow opened items to be returned for the safety of all our customers.
In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.
In order to return an order, you must contact us first.
Returns can be mailed to: Please email for address. You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.
We recommend using a tracked service to ensure we receive the items back.
You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found to us be used beyond what it takes for you to reasonably inspect it or damaged, then we may reject a refund.
Delivery charges are only refundable where goods are faulty and a refund is made.
Refunds can take up to 14 days to process back to you, we aim to refund as soon as we receive the item back & inspect it.
Items in which used a coupon code or special offer will be refunded at the sale price bought for.
If you have any questions about this Policy, please firstname.lastname@example.org
Tracked Standard UK Delivery
Using our Standard UK Delivery, your order should be with you in two (2) to five (5) working days (excludes Weekends and Public/Bank Holidays).
Get Standard TRACKED Delivery for only £3.95
Worldwide Shipping Tracked
£21/$28 – USA, Canada
£13.50 – Europe
£14 - Ireland
Rest of World £35
All our tracking and signature services aim to deliver to Europe within 3-5 working days and worldwide within 5-7 working days.
International countries including USA, Canada aim to deliver by 5-7 days.
Please note delivery to Australia is £25
The Mane London Vegan Shampoo is a gentle moisturising cleanser formulated to be compatible with both your natural hair and your Mane London® Clip In Hair Extensions.
Enriched with ingredients that cleanses the scalp whilst designed to maximise the life of your hair extensions and nourish the hair, prolonging the curl pattern
Ingredients: Aqua, Sodium Laureth Sulphate, Cocamidopropyl Betaine, Polyquaternium 11,Cocamide DEA, Glycol Distearate ,Laureth-4, Carbomer, Parfum, Polyquaternium 10,Sodium Chloride, Coco Glucoside, Glyceyl Oleate, GlycerylStrarate, Benzoic Acid, Sodium Hydroxide 20%, Benzyl Alcohol, Methyl-chlorothiazoline, Cetearyl Alcohol, Cetrimonium Chloride, Behentrimonium Chloride, Cyclopentasiloxane Dimethicol, Bis-PEG/PPG-20/20 Dimethicone, Panthenol, Hydroxyethylcellulose, Disodium EDTA
HOW TO USE
Fill your sink with lukewarm water and use two pumps of shampoo in the water and mix the water to dissolve your Mane London® Vegan Shampoo.
Place each weft of extensions in the water individually. Then run your hands through the extensions gently to avoid tangling.
Once all the wefts have been wet with the shampoo and are detangled - you should then wash out the shampoo using fresh lukewarm water and remove the previous water used.
After this final step is done - wash the conditioner from the extensions using lukewarm water. To conclude & seal the cuticle of the hair - rinse with cold water.
Keep your Extensions in Pristine Condition
Shop our hair extensions bag and hanger which will sit perfectly in your wardrobe to keep them from tangling on the floor!
Sulphate free & Vegan formulated ingredients. These will keep your extensions in the best condition for a longer period of time.
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